ETAs (Estimated Time of Arrivals) of 99% complete that seeem to spend 98% of the time doing the last 1% are infuriating. The other error is giving the ETA for the next phase of the job to complete. This in general is of no interest to the end user. All he cares about is the completion of the entire job. He wants to know if there is time for a coffee, or a bathroom break or should he go home for the day. Progress meter thermometers that measure completion of ten substeps are useless to the end user. Again he wants percent total complete, or better, still, accurate time in minutes/seconds as a countdown.
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