Why The BBB (Better Business Bureau) Cannot Do Its Job

The Better Business Bureau cannot protect consumers as it claims to. It gets all its funding from the businesses it claims to oversee and none from consumers. Businesses could look on it as a racket, presuming if they join, the BBB will give them gentler treatment than if they did not. So ironically, BBB members may be less reputable than non-members because they plan to behave badly and thus they will need the under the table protection. To do its job properly, the BBB (or a new consumer protected agency) should be funded by the government, the way other law-enforcement is.

~ Roedy (1948-02-04 age:69)